Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. References to “we”, “us” and “our” on this page mean the website operator in relation to the operation, content and administration of this site.

These terms apply to all visitors who browse, read, submit information through forms, or otherwise use this website. They regulate website use only. Product availability, technical suitability, supply arrangements, fitting support and any sale of replacement printheads, inkjet engines, electronic parts or service work are dealt with separately in the relevant quotation, order documentation or written trading terms where applicable.

The site provides general information about our range and support services.
Use of this site must always be lawful and in good faith.
If you do not accept these terms, you should stop using the site.

Use of site content

All text, layout, product descriptions, graphics, photographs, technical notes and other material on this website are protected by intellectual property law and remain our property or the property of the relevant rights holder. Use of the site does not transfer any ownership rights to you.

You may view, download for your own internal reference, and print limited extracts for lawful business use connected to assessing our products or support. You may not copy substantial portions of the site, republish content, remove notices, frame pages, create derivative material, or use content for misleading comparison, resale or competing commercial publication without prior written consent.

Content may not be scraped, harvested or reproduced by automated means.
Product guidance on the site is informational and must be checked against your actual machine, ink set and operating conditions.
Trade marks and product identifiers appearing in customer enquiries remain the property of their respective owners.

Acceptable use and site security

You may not use this website in any way that could damage, disable, overburden or impair the site or interfere with any other user’s access. You may not attempt to gain unauthorised access to any part of the site, the server environment, form submissions, administrative functions or related systems.

Prohibited conduct includes introducing malicious code, probing for vulnerabilities, bypassing authentication measures, submitting false information, impersonating another party, or using the site to send unlawful, defamatory or infringing material. We may restrict or suspend access where misuse is suspected, and may preserve relevant records where required for legal, security or evidential purposes.

Technical information and no professional reliance

We aim to keep the website useful and current, but site material is provided on an “as is” and “as available” basis. Technical information on printheads, boards, capping parts, dampers, flushing practice, storage conditions and fitting support is general in nature and may not address the full requirements of your equipment or print process.

You are responsible for confirming compatibility, installation method, ink chemistry, electrical requirements, environmental conditions and maintenance procedure before acting on any site content. Use of any information on this website is at your own risk, and no website statement replaces proper technical assessment of the machine in front of you.

Privacy and POPIA

Where you send information through our contact form, we process personal information in line with applicable South African law, including POPIA, for lawful business purposes such as handling enquiries, preparing quotations, arranging supply discussions, keeping records and protecting our legitimate interests.

We take reasonable steps to protect personal information submitted through the website. You should not send unnecessary sensitive personal information through web forms. By submitting information relating to your company, equipment or contact details, you confirm that you are authorised to do so and that the information supplied is accurate to the best of your knowledge.

We may process names, company details, contact details, delivery information and equipment-related enquiry content.
We may use service providers where reasonably necessary for hosting, security, analytics or administration, subject to appropriate obligations.
We may disclose information where required by law, court order, regulatory process or the protection of legal rights.

Links, liability and governing law

This website may contain links to external websites for convenience or reference. External sites are not under our control, and inclusion of a link does not amount to approval, endorsement or acceptance of responsibility for third-party content, practices or availability.

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental or consequential loss arising from use of, inability to use, or reliance on this website, including interruption, data loss, malware exposure or inaccuracies in content. Nothing on this page excludes liability where exclusion is not permitted by South African law.

These terms are governed by the laws of South Africa. Any dispute connected to website use will be subject to the jurisdiction of the South African courts, unless mandatory law requires otherwise. We may update these terms by posting a revised version on this website, and continued use after any update will constitute acceptance of the amended terms.